Shipping policy

Last Updated: August 4, 2026

Thank you for shopping with WizerKit. We are committed to providing a smooth and reliable delivery experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on Sundays or public holidays.

During periods of high demand, sales, holidays, or unexpected circumstances, processing may take longer than usual.

Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.

2. Shipping Time

Estimated delivery times may vary depending on your location, product availability, shipping method, and carrier.

Domestic Orders — India

For deliveries within India, estimated delivery time is generally:

3–10 business days after dispatch

Some remote locations may require additional delivery time.

International Orders

If international shipping is available for your order, estimated delivery time is generally:

7–20 business days after dispatch

International delivery times may vary significantly depending on the destination country, customs procedures, carrier delays, and other circumstances outside our control.

Please note: Delivery time estimates are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on factors such as:

• Delivery location
• Product weight and dimensions
• Shipping method
• Order value
• Applicable promotions

If free shipping is offered, the applicable conditions will be displayed on the website or at checkout.

4. Order Tracking

Where tracking is available, you will receive tracking information after your order has been dispatched.

Tracking information may take some time to become active after the carrier receives the package.

You can use the provided tracking information to monitor your shipment's progress.

5. Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please carefully verify:

• Full name
• House/building number
• Street/locality
• City
• State
• Postal/PIN code
• Phone number

WizerKit is not responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to update the address before the order is shipped, but changes cannot be guaranteed.

6. Delayed Deliveries

Although we work with shipping and logistics partners to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

• Severe weather
• Natural disasters
• Public holidays
• High shipping volumes
• Carrier delays
• Customs processing
• Transportation disruptions
• Incorrect address information
• Operational issues
• Government restrictions
• Other unforeseen circumstances

We appreciate your patience when such delays occur.

7. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

1. Check with family members, neighbors, security personnel, or others who may have accepted the package.
2. Check around the delivery location.
3. Contact the shipping carrier where appropriate.
4. Contact WizerKit customer support if the package remains missing.

We may investigate the shipment with the relevant carrier and determine the appropriate resolution based on the circumstances.

8. Damaged Packages

If your package arrives visibly damaged, please take clear photographs of the package and product before discarding any packaging materials.

Contact WizerKit within 48 hours of delivery and provide:

• Order number
• Photos of the damaged packaging
• Photos of the damaged product
• Description of the issue

We will review the case and, where appropriate, provide a replacement, refund, or other suitable resolution in accordance with our Return & Refund Policy and applicable law.

9. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, contact us within 48 hours of delivery.

Please provide your order number and clear photos of the package and received items.

After reviewing the issue, we may provide a replacement, refund, or other appropriate solution.

10. International Shipping and Customs

For international orders, the customer may be responsible for:

• Customs duties
• Import taxes
• Local taxes
• Customs clearance charges
• Other fees imposed by the destination country

These charges are generally not included in the product price or shipping fee unless specifically stated at checkout.

Customs policies vary from country to country. Customers are responsible for ensuring that the products they order can legally be imported into their destination country.

Customs-related delays are outside WizerKit's direct control.

11. Multiple-Item Orders

If an order contains multiple products, the items may be shipped separately depending on product availability, warehouse location, supplier, or fulfillment arrangements.

You may receive more than one tracking number or delivery at different times.

You will not necessarily be charged additional shipping fees solely because an order is split into multiple shipments unless otherwise stated at checkout.

12. Pre-Orders and Out-of-Stock Products

If a product is marked as a pre-order or otherwise indicates a delayed shipping date, the estimated shipping timeframe will be stated on the relevant product page or at checkout where applicable.

If an order contains both available and delayed products, items may be shipped separately depending on fulfillment arrangements.

13. Shipping Restrictions

Certain products may not be available for delivery to all locations due to:

• Carrier restrictions
• Product-specific shipping restrictions
• Legal or regulatory requirements
• Customs restrictions
• Geographic limitations

If we are unable to ship an order to your location, we may contact you and provide an appropriate resolution, including cancellation and refund where applicable.

14. Delivery Estimates

All shipping and delivery timeframes shown on our website are estimates only.

Actual delivery times may vary based on the destination, carrier, product availability, customs processing, and other circumstances.

WizerKit does not guarantee a specific delivery date unless expressly stated otherwise.

15. Changes to Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping partners, fulfillment process, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions about shipping or your order, please contact us through the information provided on our Contact Us page.

WizerKit
Email: contact.wizerkit@gmail.com
Website: wizerkit.com

Please include your order number when contacting us about an existing order so that we can assist you more quickly.

Thank you for choosing WizerKit.